Privacy Policy

Privacy Policy Overview

Play Timenz operates Blackwood Social, a premium Australian restaurant and Card Lounge experience based on offline, face-to-face poker culture. This Privacy Policy describes how we collect, use and protect your personal information when you visit our website at https://playtimenz.com/, book a table, enquire about our Poker Salon or Card Lounge, subscribe to our journal, or otherwise engage with our services.

We are committed to respecting your privacy, complying with applicable Australian privacy laws, and maintaining a transparent, responsible approach to handling your personal data. We only collect information that we genuinely need in order to manage reservations, host poker-themed dining experiences, refine our menu and services, and respond to your requests.

Information We Collect

We collect personal information that you choose to share with us when interacting with Play Timenz – Blackwood Social online or offline. This may include:

• Contact details: such as your name, email address and phone number when you make a reservation, request a private event, join an offline poker evening, or contact our team.
• Booking information: preferred date and time, party size, seating preferences, Card Lounge or Poker Salon interest, and any notes you add regarding celebrations or poker-themed gatherings.
• Journal and update preferences: your email address and content preferences when you subscribe to our journal or request updates about Australian food culture and social poker nights.
• Communication history: records of your enquiries, feedback and correspondence so we can respond appropriately and maintain context for future interactions.
• Website usage information: limited technical information collected through essential cookies and analytics tools, such as pages visited, approximate location (country or region), device type and browser, used to understand how guests navigate our restaurant, Card Lounge and poker-related content online.

We do not seek to collect sensitive information and we do not use this website to collect financial details. If you choose to share any dietary notes, access needs or special requests in connection with your visit or social poker evening, we will handle this information respectfully and only for the purpose of hosting your experience.

How We Use Your Information

Your personal information is used exclusively to support and enhance your experience with Blackwood Social and to meet our legal obligations. In particular, we may use your information to:

• Facilitate dining reservations: confirm, manage and, where necessary, adjust your lunch, sunset dining, dinner or late-night supper bookings, including Card Lounge tables and poker-themed evenings.
• Organise Card Lounge and Poker Salon experiences: coordinate seating arrangements around our physical poker tables, manage guest lists for poker nights and private events, and ensure a comfortable, social card-room environment.
• Respond to your enquiries: answer questions about our restaurant, menu, Texas Hold’em etiquette, offline poker events or private event options, and provide tailored information based on your request.
• Send service updates: share important information about confirmed bookings, schedule changes, temporary closures, policy updates or material changes to your reservation.
• Personalise your experience: remember your preferences where appropriate, such as seating style, special occasions, or whether you prefer a quieter dining area or proximity to the Card Lounge.
• Improve our website and services: analyse aggregated, non-identifying information about how guests use our site to refine navigation between pages such as Restaurant, Menu, Lounge, Poker and Journal.
• Comply with legal requirements: meet our obligations under Australian law and respond to lawful requests from regulators or authorities where required.

We do not use your information to create advertising profiles, and we do not engage in targeted advertising for online casinos, betting or digital gaming. Our focus is on in-person dining and social, face-to-face poker experiences only.

Cookies & Analytics

Our website uses a small number of essential cookies and analytics tools to keep the site functioning smoothly and to understand how guests interact with our content.

In particular, cookies and analytics may be used to:

• Remember basic preferences, such as your selected language region (EN/AU) and navigation choices.
• Ensure key pages, such as reservations, Card Lounge information and Poker Salon details, load correctly and securely.
• Measure general website performance, such as page views and time on page, to inform improvements to our layout, editorial menu design and offline poker guides.

We do not use cookies or analytics data for advertising, behavioural profiling or interest-based marketing. Any data collected through analytics tools is processed in an aggregated form and is used only to better understand and refine the Play Timenz – Blackwood Social online experience.

Data Storage & Security

We implement robust technical and organisational measures designed to keep your personal information secure and to reduce the risk of unauthorised access, misuse or disclosure.

In practice, this means that:

• Australian-based storage: wherever practicable, personal information is stored on servers located in Australia, or with providers that apply security standards consistent with Australian privacy expectations.
• Access controls: only authorised Blackwood Social staff and trusted service providers who need access to support reservations, private events or offline poker evenings are granted access to your information.
• Security safeguards: we use reasonable security safeguards such as encryption in transit, strong authentication and secure configuration practices appropriate to the nature of the information we hold.
• Retention practices: we retain personal information only for as long as necessary to deliver our services, manage our relationship with you and satisfy legal, accounting or reporting requirements.

While no online service can guarantee absolute security, we continually review our safeguards to keep your information protected in line with the premium, carefully hosted nature of our restaurant and Card Lounge experiences.

Third-Party Disclosure

We do not sell or rent your personal information to third parties. Your details are treated as confidential and are shared only when necessary to support the services you have requested.

In limited circumstances, we may share personal information with:

• Service providers: carefully selected partners who assist with website hosting, reservation systems, email delivery or analytics. These providers are required to keep your information confidential and to use it only for the purpose of delivering their services to us.
• Professional advisers: such as legal or accounting advisers, where required in the ordinary course of operating our restaurant, Card Lounge and Poker Salon.
• Regulatory or law enforcement bodies: where we are legally obliged to do so, or where disclosure is necessary to protect our rights, safety or the rights and safety of others.

We do not grant third parties permission to use your information for their own independent marketing activities, and we do not work with partners who promote online gambling or digital poker platforms.

Your Rights & Choices

We respect your rights to access and control your personal information. Subject to applicable law, you may:

• Access the personal information we hold about you and receive a copy in a reasonable format.
• Request corrections to information that is inaccurate, incomplete or out of date, such as updated contact details for future reservations and social poker evenings.
• Request deletion of personal information where it is no longer needed for the purposes for which it was collected or where you withdraw your consent, subject to any legal obligations we have to retain certain records.
• Manage communications by unsubscribing from journal updates or marketing-style messages at any time, while still receiving essential service emails related to confirmed bookings or events.
• Raise a concern or lodge a complaint about how your personal data has been handled.

To exercise any of these rights or to ask a question about your data, please contact us via the Contact Us page. We may need to confirm your identity before actioning certain requests to help protect your privacy.

Children’s Privacy

Blackwood Social is designed primarily for adults enjoying modern Australian dining and social, face-to-face poker culture. We do not knowingly collect personal information from children under 16 years of age.

If you are a parent or guardian and believe that a child under 16 has provided personal information to us, please contact us via the Contact Us page so that we can review and, where appropriate, delete the information.

Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices, services or legal obligations. Any changes will appear on this page, together with an updated effective date.

We encourage you to review this policy from time to time, particularly when planning new experiences at Blackwood Social, booking a Card Lounge table or joining a poker-themed private event. Your continued use of our website and services after any changes have been posted will signify your acceptance of the updated policy.

Effective date: 23 August 2026